We offer a 14-day return period, meaning you have 14 days from the date of delivery to request a return.
To be eligible for a return, items must be unworn, unused, in original condition, and returned in the original packaging, including all tags and proof of purchase.
To initiate a return, please contact us at support@baevault.com.
Returns must be approved before being sent. Items returned without prior authorization will not be accepted.
Return address, will be provided trough e-mail.
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.
Please inspect your order upon arrival. If your item is defective, damaged, or incorrect, contact us immediately at support@baevault.com so we can resolve the issue promptly.
The following items cannot be returned:
We do not offer direct exchanges.
To receive a different item, please return your original purchase and place a new order.
Once your return is received and inspected, we will notify you of the approval status.
If approved, refunds will be issued to your original payment method within 5–10 business days. Processing times may vary depending on your bank or payment provider.
