At BAE, we are committed to delivering your order as quickly and smoothly as possible.
All orders are shipped with duties and taxes included, meaning you will not pay unexpected import charges upon delivery.
Orders are processed on business days only, Monday to Friday. Processing times exclude weekends and public holidays.
The delivery estimates below begin after your order has been processed and shipped.
Delivery times may occasionally vary due to customs processing, carrier delays, weather conditions, public holidays or periods of high shipping demand.
| Country | Estimated Delivery |
|---|---|
| United Kingdom | 3–6 Business Days |
| Ireland | 4–7 Business Days |
| Netherlands | 4–7 Business Days |
| Belgium | 4–7 Business Days |
| Germany | 4–7 Business Days |
| France | 4–7 Business Days |
| Luxembourg | 4–7 Business Days |
| Austria | 5–8 Business Days |
| Denmark | 5–8 Business Days |
| Switzerland | 5–8 Business Days |
| Czech Republic | 5–8 Business Days |
| Poland | 5–8 Business Days |
| Italy | 5–8 Business Days |
| Spain | 5–8 Business Days |
| Portugal | 5–9 Business Days |
| Sweden | 5–9 Business Days |
| Norway | 5–9 Business Days |
| Finland | 5–9 Business Days |
| Greece | 5–9 Business Days |
| Slovakia | 5–9 Business Days |
| Slovenia | 5–9 Business Days |
| Hungary | 5–9 Business Days |
| Croatia | 5–9 Business Days |
| Romania | 5–10 Business Days |
| Bulgaria | 5–10 Business Days |
| Estonia | 5–10 Business Days |
| Latvia | 5–10 Business Days |
| Lithuania | 5–10 Business Days |
| Cyprus | 6–10 Business Days |
| Malta | 6–10 Business Days |
| United States | 5–9 Business Days |
| Canada | 6–10 Business Days |
| United Arab Emirates | 5–9 Business Days |
| Australia | 6–10 Business Days |
| New Zealand | 7–12 Business Days |
Once your order has shipped, you will receive a confirmation email containing your tracking number.
Please allow 24–48 hours after dispatch for tracking information to become available.
All duties and taxes are included in your order total.
You will not be charged additional import fees upon delivery.
Please double-check your shipping address before completing your order.
If you notice an error, contact us as soon as possible at support@baevault.com .
While we will always do our best to assist, we cannot guarantee changes once an order has entered processing.
If your parcel appears lost in transit, or tracking says delivered but you cannot locate it, email support@baevault.com with your order number. We will contact the carrier and investigate the delivery on your behalf.
A carrier delivery scan alone does not waive your consumer rights. We will review the delivery evidence and provide an appropriate resolution in accordance with applicable law.
If your order arrives damaged, email support@baevault.com with your order number as soon as reasonably possible.
Photos of the item and packaging, if available, help us investigate faster. Delayed reporting does not remove your statutory rights for damaged, faulty or incorrectly described goods.
For questions regarding shipping or your order, contact our support team:
Email: support@baevault.com
