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Shipping policy

Shipping & Delivery Policy

At BAE, every order is shipped with duties and taxes included. This means there are no unexpected import fees upon delivery guaranteed.

All orders include:

  • Free shipping
  • Tracked delivery
  • Duties & taxes included
  • Processing time: 24–48 hours

Delivery times are estimates and start after your order has been processed.


Estimated Delivery Time

Orders typically arrive within the estimated delivery windows below. Delivery times may vary slightly due to carrier delays, holidays, customs processing, or external factors.

Country Estimated Delivery Time
United Kingdom 3–6 business days
Ireland 4–7 business days
Netherlands 4–7 business days
Germany 4–7 business days
France 4–7 business days
Belgium 4–7 business days
Austria 5–8 business days
Switzerland 5–8 business days
Denmark 5–8 business days
Sweden 5–9 business days
Norway 5–9 business days
United States 5–9 business days
Canada 6–10 business days
Australia 6–10 business days
New Zealand 7–12 business days
United Arab Emirates 5–9 business days

Tracking Your Order

Once your order has been shipped, you will receive a confirmation email with a tracking number to follow your delivery.

Please allow up to 24–48 hours for tracking updates to appear after shipment.


Customs & Duties

All duties and taxes are covered by us.

No additional charges will apply upon delivery — guaranteed.


Incorrect Address

Please ensure your shipping details are correct at checkout.

If you notice an error, contact us as soon as possible at support@baevault.com.

We cannot guarantee changes once an order has been processed.


Lost or Stolen Packages

BAE is not responsible for packages marked as delivered by the carrier.

If your order is lost in transit, please contact the carrier first. We will always assist where possible.


Damaged Items

If your item arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging, so we can resolve this quickly.


Contact

For any shipping-related questions, contact us at:

support@baevault.com