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Shipping policy

Shipping Policy

At BAE, we are committed to delivering your order as quickly and smoothly as possible.

All orders are shipped with duties and taxes included, meaning you will not pay unexpected import charges upon delivery.

Every Order Includes

  • Free Worldwide Shipping
  • Fully Tracked Delivery
  • Duties & Taxes Included
  • Processing Time: 1–2 Business Days

Orders are processed on business days only, Monday to Friday. Processing times exclude weekends and public holidays.


Estimated Delivery Times

The delivery estimates below begin after your order has been processed and shipped.

Delivery times may occasionally vary due to customs processing, carrier delays, weather conditions, public holidays or periods of high shipping demand.

Country Estimated Delivery
United Kingdom 3–6 Business Days
Ireland 4–7 Business Days
Netherlands 4–7 Business Days
Belgium 4–7 Business Days
Germany 4–7 Business Days
France 4–7 Business Days
Luxembourg 4–7 Business Days
Austria 5–8 Business Days
Denmark 5–8 Business Days
Switzerland 5–8 Business Days
Czech Republic 5–8 Business Days
Poland 5–8 Business Days
Italy 5–8 Business Days
Spain 5–8 Business Days
Portugal 5–9 Business Days
Sweden 5–9 Business Days
Norway 5–9 Business Days
Finland 5–9 Business Days
Greece 5–9 Business Days
Slovakia 5–9 Business Days
Slovenia 5–9 Business Days
Hungary 5–9 Business Days
Croatia 5–9 Business Days
Romania 5–10 Business Days
Bulgaria 5–10 Business Days
Estonia 5–10 Business Days
Latvia 5–10 Business Days
Lithuania 5–10 Business Days
Cyprus 6–10 Business Days
Malta 6–10 Business Days
United States 5–9 Business Days
Canada 6–10 Business Days
United Arab Emirates 5–9 Business Days
Australia 6–10 Business Days
New Zealand 7–12 Business Days
Please note: All delivery times are estimates based on business days, Monday to Friday, and exclude weekends and public holidays. During busy periods, carrier delays, customs processing or unforeseen circumstances, delivery may take slightly longer. Please follow your tracking updates for the most accurate delivery information.

Tracking Your Order

Once your order has shipped, you will receive a confirmation email containing your tracking number.

Please allow 24–48 hours after dispatch for tracking information to become available.


Duties & Taxes

All duties and taxes are included in your order total.

You will not be charged additional import fees upon delivery.


Incorrect Shipping Address

Please double-check your shipping address before completing your order.

If you notice an error, contact us as soon as possible at support@baevault.com .

While we will always do our best to assist, we cannot guarantee changes once an order has entered processing.


Lost or Stolen Packages

If your package appears to be lost in transit, please contact the shipping carrier and our support team. We will assist with the investigation where possible.

Once a package has been marked as delivered by the carrier, responsibility for the shipment transfers to the recipient.


Damaged Items

If your order arrives damaged, please contact us within 48 hours of delivery.

Include clear photos of the item and its original packaging so we can review the issue and assist you as quickly as possible.


Contact

For questions regarding shipping or your order, contact our support team:

Email: support@baevault.com